Archive for March 25th, 2010
HP 1020 series printer problem with printing PDF files
by Razvan on Mar.25, 2010, under Fix IT, Windows
One of the interesting problem I encountered while setting up a new computer for a end user was printing PDF file. Here is how it went down and how I fixed it:
Windows XP Professional SP3
1.The end user first said that he wasn’t able to print anything at all.
2.At first the print spooler service was down. I restarted the print spooler service and it crash again.
3.Taking a look at the event viewer under system, found an interesting error “Faulting application spoolsv.exe, version 5.1.2600.5512, faulting module ZSR.DLL, version 6.20.1625.0, fault address 0×0001f979?
(continue reading…)
